‎BT Email on the App Store

This is my first ever review for anything, but I am continually be asked if I am enjoying the app. I have had a bt mail account for a number of years but am now looking for something more reliable, mainly due to this app. Some days it works fine but mostly not. Quite often I can only read the top of an email as it will not allow me to scroll down. The list of emails on the left is regularly out of order - new emails are randomly interspaced with old ones, sometimes dated weeks earlier. This quite often means trying to scroll down the list to find new emails which I know I have just received but are buried somewhere below. I have a number of different apple devices and they all behave the same way. These are old issues, years old, which countless others have complained about but which the developers have not taken the time to address. Those in authority at bt obviously either don’t read these reviews or just don’t care, otherwise they would have been sorted years ago. I am forced to use the app as bt mail no longer works in the apple mail app. You did ask.Update in response to developer NeillConversation view is not on in any of my devices and, even if it were, it would not explain the inability to scroll through the entirety of an email. Reading through other similar reviews conversation view seems to be the go to response from the developer for this issue. It should be clear by now that this is not the cause.

Hi, I'm sorry you're disappointed with the BT email app. Do you have the conversation view switched on in the settings? This feature groups together emails from the same sender and may explain why the emails received are not in chronological order.ThanksNeil